NEWS/MEDIA

2023.09.07

[Notice] Regarding delivery delay of brick iron plate

Thank you very much for your continued patronage of TOKYO CRAFTS products.

This is a notice regarding the delivery time of pre-order items. We have received reservations for the ``brick iron plate,'' but when we checked the delivered product, we discovered that there was a problem with the quality of the product.

We have determined that the product does not meet the quality standards we provide to our customers, and as the product will need to be reprocessed, delivery is expected to be delayed.

[Products with delivery delays]

Brick iron plate

[Scheduled delivery time]

Scheduled to be delivered in early October 2023

We sincerely apologize to our customers who have been looking forward to the product.

Once we have an estimate of when shipping will begin, we will promptly contact customers who have made a reservation via email, and make an announcement on our official online website and SNS.

We apologize once again for the inconvenience caused. All TOKYO CRAFTS staff will work hard to deliver the products to customers as soon as they are in stock.

Thank you for your continued support of TOKYO CRAFTS.