PRIVACY

Our company has established the following privacy policy (hereinafter referred to as the "Policy") regarding the handling of customers' personal information in the services we provide, and we declare that we will comply with this policy.

Article 1 (General Provisions)

Our company complies with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act") and other related laws and regulations, as well as this policy, regarding the acquisition, use, and other handling of personal information of our customers. .

Article 2 (Information to be acquired)

• We obtain the following information from our customers.
  • (1) Name
  • (2) Address
  • (3) Telephone number
  • (4) Email address
  • (5) Credit card information
  • (6) Information regarding various inquiries to our company
  • (7) Information regarding membership registration
  • (8) Any other information provided by the customer to the Company.
• When acquiring personal information, our company will acquire personal information in an appropriate manner, without using false or other fraudulent means.

Article 3 (Purpose of use)

• Our company will appropriately handle the personal information of customers it has acquired within the scope of the purposes listed below.
  • (1) Notification and provision of results related to sweepstakes planned and implemented by our company, and subsequent response
  • (2) Announcement regarding the start, update, and termination of services related to TOKYO CRAFTS (hereinafter collectively referred to as the "Services")
  • (3) Implementation of questionnaires, etc. regarding this service
  • (4) Providing this service and related services
  • (5) Announcements, sales activities, and marketing activities by email and other methods regarding other services provided by our company and other companies
  • (6) Responding to inquiries, etc. to our company
  • (7) Notification of changes to this policy and other important notices
  • (8) Other handling that is reasonably necessary to perform the services provided by our company
• Our company may change the purpose of use listed in the preceding paragraph to the extent that it is reasonably deemed to be reasonably related to the purpose of use before the change, and in the event of a change, we will Customers will be notified or announced.

Article 4 (Third party provision)

Our company will not provide your personal information to any third party except in the following cases.

• When the customer's consent is obtained
• When based on laws and regulations
• When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the customer.
• When it is particularly necessary to improve public health or promote the healthy upbringing of children, and it is difficult to obtain the consent of the customer.
• In cases where it is necessary to cooperate with a national agency, local public entity, or a person entrusted by them in carrying out affairs stipulated by law, obtaining the customer's consent will hinder the execution of said affairs. When there is a risk of
• When our company entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use stipulated in Article 3.
• When business including customer personal information is succeeded due to merger, company split, business transfer or other reasons
• When personal information is disclosed to a payment company for identity verification, billing address confirmation, and credit check at the payment company.

Article 5 (Joint use)

In order to provide this service to our customers, we may jointly use your personal information with our affiliated partners related to the service to the extent necessary to achieve the purpose of use stipulated in Article 3. there is. In this case, the Company shall announce in advance the name of the affiliated partner, the purpose of joint use, and the type of information to be jointly used.

Article 6 (Safety management measures)

Our company strives to keep customers' personal information accurate and up-to-date, and takes necessary and appropriate security control measures to protect it from unauthorized access, falsification, leakage, loss, and damage.

Article 7 (Entrustment of handling of personal information)

Our company may outsource all or part of the handling of personal information obtained from customers to a third party. In this case, our company will select a subcontractor that is recognized to handle personal information appropriately, enter into a confidentiality agreement in advance with the subcontractor that conforms to this policy, and We will provide necessary and appropriate supervision to ensure appropriate management of information.

Article 8 (Disclosure of personal information)

When a customer requests the disclosure of personal information based on the provisions of the Personal Information Protection Act, the Company will confirm that the request is from the customer himself or herself (in the case of a request by a representative, the Company shall not disclose personal information to the customer). (including confirmation that the personal information is a person), and will disclose it to the customer without delay and to a reasonable extent (if the relevant personal information does not exist, we will notify you to that effect). However, this does not apply if the Company is not obligated to disclose pursuant to the Personal Information Protection Act or other laws or if the same request is repeated without justifiable reason. Please note that a fee (1,000 yen per disclosure) will be charged for the disclosure of personal information.

Article 9 (Correction and suspension of use of personal information, etc.)

• If a customer requests that (1) the personal information be corrected based on the provisions of the Personal Information Protection Law because the personal information is untrue, and (2) the Company is requested to correct the content of the personal information based on the provisions of the Personal Information Protection Act, and (2) exceeds the scope of the purpose of use announced in advance. If the customer requests correction or suspension of use based on the provisions of the Personal Information Protection Act because the information is being handled or collected by deception or other illegal means, the customer must make a request. (In the case of an application by a representative, this includes confirming that the representative is a proper representative.) After confirming that the applicant is a valid representative, conduct the necessary investigation to a reasonable extent without delay, and based on the results, We will correct or suspend the use of personal information and notify customers to that effect. If we decide not to make corrections or suspend use based on reasonable grounds, we will notify customers to that effect.
• If a customer requests deletion of their personal information, and if the Company determines that it is necessary to respond to the request, the Company will confirm that the request is made by the customer himself or herself (as a proxy). (In the case of an application made by a person, this includes confirmation that the person is an appropriate representative.), personal information will be deleted and the customer will be notified accordingly.
• If the Company is not obligated to make corrections or suspend use pursuant to the Personal Information Protection Act or other laws and regulations, if the same request is made repeatedly without justifiable reason, or if excessive technical work is required, the preceding two paragraphs apply. provisions do not apply.

Article 10 (Changes to this policy)

• We will review the operational status regarding the handling of personal information as appropriate and strive for continuous improvement, and may change this policy from time to time as necessary.
• We will notify you of any changes to this policy by posting them on our website or by other easy-to-understand methods. However, if we make changes to the content that require the customer's consent under laws and regulations, we will obtain the customer's consent using a method separately determined by our company.

Article 11 (Inquiries)

If you have any opinions, questions, complaints, or other inquiries regarding our handling of personal information, please contact the following contact point.