NEWS/MEDIA

2023.10.13

[Notice] Regarding simultaneous purchase of reserved products and general sale products

Thank you very much for your continued patronage of TOKYO CRAFTS products.

This is a notice regarding how to purchase pre-order items and general sale items.

We would like to inform you that we have updated the specifications so that you can purchase products with different delivery times at the same time, as described below.

【Change before】

Pre-order items and general sale items cannot be purchased at the same time.

*Pre-order items...Products that will take time to be delivered

*General sale products…Products that can be shipped immediately

[After change]

Pre-order items and general sale items can be purchased at the same time

If you purchase a general sale item and a pre-order item at the same time, the general sale item will be shipped within 5 business days after payment is confirmed, and the pre-order item will be delivered according to the delivery schedule.

In response to the opinions of many customers, such as the fact that shipping costs are incurred for purchases under 10,000 yen, making it difficult to purchase pre-order items and general sale items, and wishing to be able to purchase them at the same time, we have decided to We are currently renovating our official website.

Due to this system upgrade, the " cash on delivery " payment method that you used to use is no longer available. We appreciate your understanding regarding this matter.

Thank you for your continued support of TOKYO CRAFTS.